Contact Us
We're Here to Help
Welcome to Novalune Customer Support!
At Novalune, we believe that a wonderful shopping experience goes beyond beautiful products. We're committed to providing helpful communication and making your experience with us as smooth and enjoyable as possible.
Whether you have a question about our glass cups, need assistance with an order, or simply want to learn more about our collection, we're happy to hear from you.
Get in Touch
Our customer support team can assist you with product information, order inquiries, shipping questions, returns, and general assistance.
Email Support
For order-related inquiries, please include your order number and a brief description of your question so we can assist you more efficiently.
Phone Support
+1 8456240023
You can contact us by phone for general questions and customer service assistance.
Store Address
Novalune
1201 Caroline St
Fredericksburg, VA 22401
United States
Official Website
How Can We Help You?
Product Information
Have questions about our butterfly glass cups, ribbed tumblers, wavy glass designs, or product specifications? Contact us for additional information before making your purchase.
Order Assistance
Need help with an existing order? Please provide your order number and the email address used at checkout.
Shipping & Delivery
If you have questions about shipping, delivery estimates, or tracking information, our support team can help you understand the next steps.
Returns & Refunds
For return or refund inquiries, please contact us with your order details. We will guide you through the applicable process according to our Return & Refund Policy.
General Questions & Feedback
We welcome your questions, suggestions, and feedback. Your experience matters to us, and we appreciate hearing from our customers.
Send Us a Message
You can also reach us through the contact form below.
Please include the following information:
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Full Name
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Email Address
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Order Number (if applicable)
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Subject
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Message
We recommend providing as much relevant information as possible so we can better understand your inquiry.
Our Commitment to You
At Novalune, customer satisfaction is an important part of our philosophy.
We strive to provide clear product information, helpful assistance, and a welcoming shopping experience.
From choosing your favorite glass cup to receiving assistance after your purchase, we want every interaction with Novalune to feel simple, pleasant, and reassuring.
Thank You for Reaching Out
We appreciate your interest in Novalune and look forward to assisting you.
Novalune – Make Every Sip a Little More Beautiful.
Novalune Customer Support
Website: https://novalune.space
Email: support@novalune.space
Phone: +1 8456240023
Address: 1201 Caroline St, Fredericksburg, VA 22401, United States